Can utilities be shut off right now in Wisconsin? The answer to this question depends on a number of factors, including the type of utility, the reason for the shut-off, and the customer’s financial situation. In general, utilities cannot be shut off during the winter months, and there are a number of programs available to help low-income households avoid shut-offs.
However, there are some exceptions to these rules. For example, utilities can be shut off if the customer has not paid their bill, if the customer is using the utility illegally, or if the utility is necessary for public safety.
Additionally, utilities can be shut off during the summer months if the customer has a history of non-payment.
Utility Shut-offs in Wisconsin
Wisconsin has specific regulations regarding the shut-off of utilities, such as electricity, gas, and water. These regulations aim to balance the rights of utility companies to collect payment for services rendered with the need to protect consumers from being left without essential services.
Situations Where Utilities Can Be Shut Off
Utilities can be shut off in Wisconsin in the following situations:
- When a customer fails to pay their bill by the due date.
- When a customer’s account is in arrears for more than 30 days.
- When a customer has made arrangements to pay their bill but has failed to keep up with the payment plan.
- When a customer has violated the terms of their service agreement.
Situations Where Utilities Cannot Be Shut Off
Utilities cannot be shut off in Wisconsin in the following situations:
- When the customer is a low-income household and has applied for or is receiving assistance from a government energy assistance program.
- When the customer is elderly or disabled and has a medical condition that would be exacerbated by the loss of utility service.
- When the customer is a victim of domestic violence or stalking and has a reasonable fear that shutting off the utilities would endanger their safety.
- When the temperature is below 25 degrees Fahrenheit or above 90 degrees Fahrenheit.
Steps to Avoid Utility Shut-offs
Customers can take the following steps to avoid utility shut-offs:
- Pay their bills on time.
- Set up a payment plan if they are unable to pay their bill in full.
- Contact their utility company if they are having difficulty paying their bill.
- Apply for government energy assistance programs if they are eligible.
Resources for Customers Facing Utility Shut-offs
Customers who are facing utility shut-offs can contact the following resources for assistance:
- The Wisconsin Public Service Commission (PSC) at 1-800-225-7729.
- The Wisconsin Home Energy Assistance Program (WHEAP) at 1-800-543-3543.
- Local community action agencies.
Legal Protections for Utility Customers
In Wisconsin, utility customers have several legal protections in place to prevent unfair or illegal shut-offs.
These protections include the right to:
- Receive advance notice of a shut-off.
- Dispute a shut-off notice.
- Enter into a payment plan to avoid a shut-off.
Process for Disputing a Utility Shut-off Notice
If you receive a shut-off notice that you believe is in error, you can dispute it by following these steps:
- Contact your utility company and explain why you believe the shut-off notice is in error.
- Provide documentation to support your claim, such as proof of payment or a medical emergency.
- If the utility company does not resolve the issue, you can file a complaint with the Wisconsin Public Service Commission (PSC).
The PSC will investigate your complaint and make a determination on whether the shut-off notice was valid.
Assistance Programs for Low-Income Households
Low-income households in Wisconsin may be eligible for assistance programs that can help prevent utility shut-offs. These programs provide financial assistance, energy efficiency upgrades, and other services to help reduce energy costs and keep homes safe and habitable.
Eligibility Requirements
Eligibility for assistance programs varies depending on the program. In general, households must meet income requirements and provide proof of income, residency, and household size. Some programs may also have additional eligibility criteria, such as age or disability status.
Application Procedures
To apply for assistance, households can contact their local utility company or a community action agency. The application process typically involves completing an application form and providing documentation to verify eligibility.
Summary of Key Features
| Program | Eligibility Criteria | Application Process | Contact Information |
|---|---|---|---|
| Wisconsin Home Energy Assistance Program (WHEAP) | Income at or below 150% of the federal poverty level | Apply through local community action agencies | WHEAP website |
| Wisconsin Energy Savings Program (ESP) | Income at or below 200% of the federal poverty level | Apply through local utility companies | ESP website |
| Wisconsin Weatherization Assistance Program (WAP) | Income at or below 150% of the federal poverty level | Apply through local community action agencies | WAP website |
Frequently Asked Questions
- What if I am facing an immediate utility shut-off?
- Can I get help with my energy bills if I am not low-income?
- How can I reduce my energy costs?
Contact your utility company immediately to discuss payment options and assistance programs.
Yes, there are some programs that provide assistance to households that are not low-income. Contact your local utility company or community action agency for more information.
There are many ways to reduce your energy costs, such as weatherizing your home, using energy-efficient appliances, and participating in energy efficiency programs.
Additional Resources
- Wisconsin Department of Health Services: Home Energy Assistance
- Focus on Energy: Income Eligible Programs
- Wisconsin Energy: Community Action Agencies
Winter Shut-Off Moratorium
The winter shut-off moratorium in Wisconsin is a law that prohibits utility companies from shutting off service to residential customers during the winter months. The moratorium is in effect from November 1st to April 15th of each year.
The moratorium applies to all residential customers, regardless of income or payment history. However, there are some exceptions to the moratorium. For example, utility companies may shut off service to customers who:
- Are engaged in illegal activity
- Have tampered with their meters
- Have refused to pay their bills for more than 60 days
If you are facing a utility shut-off, you should contact your utility company immediately. You may be able to request a moratorium from the company. To request a moratorium, you will need to provide the company with proof of financial hardship.
You may also need to provide a payment plan.
If your utility company violates the winter shut-off moratorium, you may be entitled to compensation. You can file a complaint with the Wisconsin Public Service Commission.
Key Provisions of the Moratorium
| Provision | Description |
|---|---|
| Dates | November 1st to April 15th |
| Applies to | All residential customers |
| Exceptions | Customers engaged in illegal activity, have tampered with their meters, or have refused to pay their bills for more than 60 days |
| Penalties for violations | Compensation may be awarded to customers |
Sample Letter to Request a Moratorium
[Your Name][Your Address][Your City, State, Zip Code][Date][Utility Company Name][Utility Company Address][Utility Company City, State, Zip Code]Dear Sir or Madam,I am writing to request a moratorium on my utility service. I am a residential customer at [Your Address]. My account number is [Your Account Number].I am facing financial hardship and am unable to pay my utility bill at this time.
I have attached proof of my financial hardship to this letter.I understand that the winter shut-off moratorium is in effect from November 1st to April 15th. I am requesting that my service be protected from shut-off during this time.I am willing to work with you to develop a payment plan that I can afford.
Please contact me at [Your Phone Number] or [Your Email Address] to discuss this matter further.Thank you for your time and consideration.Sincerely,[Your Name]
Payment Plans and Extensions: Can Utilities Be Shut Off Right Now In Wisconsin
Utilities in Wisconsin are required by law to offer payment plans and extensions to customers facing financial hardship. These plans allow customers to spread out their payments over a longer period of time, making it easier to afford their utility bills.
To request a payment plan or extension, customers should contact their utility company and explain their financial situation. The utility company will then work with the customer to develop a payment plan that meets their needs.
Eligibility Requirements
- Customers must be able to demonstrate financial hardship.
- Customers must have a good payment history with the utility company.
- Customers must not have any outstanding balances on their account.
Benefits of Payment Plans and Extensions
- Payment plans and extensions can help customers avoid having their utilities shut off.
- Payment plans and extensions can help customers spread out their payments over a longer period of time, making it easier to afford their utility bills.
- Payment plans and extensions can help customers improve their credit score.
Utility Conservation Programs
Utility conservation programs are designed to help Wisconsin residents reduce their energy consumption and lower their utility bills. These programs offer a variety of incentives and resources, such as rebates, energy audits, and weatherization assistance.Participating in utility conservation programs can provide several benefits, including:
- Lower energy bills
- Reduced carbon footprint
- Improved home comfort
- Increased energy efficiency
Available Programs
There are a number of utility conservation programs available to Wisconsin residents. These programs vary depending on the utility company, but some common programs include:
- Home Energy Audits:These audits can help homeowners identify ways to improve the energy efficiency of their homes.
- Weatherization Assistance:This program provides financial assistance to low-income households for weatherization improvements, such as insulation and air sealing.
- Rebates:Utility companies often offer rebates for energy-efficient appliances and home improvements.
- Payment Plans and Extensions:Utility companies may offer payment plans and extensions to help customers who are struggling to pay their bills.
To learn more about utility conservation programs available in Wisconsin, contact your local utility company or visit the Wisconsin Public Service Commission website.
Energy Audits and Home Weatherization

Energy audits and home weatherization programs are designed to help reduce energy consumption and lower utility bills. These programs typically involve a comprehensive assessment of a home’s energy efficiency, followed by recommendations for improvements that can be made to reduce energy usage.
Energy audits are typically conducted by trained professionals who use a variety of tools and techniques to assess a home’s energy performance. These audits can identify areas where heat is escaping, such as through windows, doors, and walls, and can also identify inefficient appliances and lighting.
Home weatherization programs provide financial assistance to homeowners to make energy-efficient improvements to their homes, such as installing insulation, sealing air leaks, and replacing old appliances with more efficient models.
Benefits of Energy Audits and Home Weatherization
- Reduced energy consumption
- Lower utility bills
- Improved home comfort
- Increased home value
- Reduced environmental impact
Energy audits and home weatherization programs can provide significant benefits to homeowners. By reducing energy consumption, these programs can help homeowners save money on their utility bills. In addition, these programs can help improve home comfort by making homes more comfortable in both summer and winter.
Energy audits and home weatherization programs can also increase home value by making homes more energy-efficient and attractive to potential buyers.
– Explain how smart meter technology can help utilities monitor energy usage and identify opportunities for energy savings.
Smart meter technology is revolutionizing the way utilities monitor energy usage and identify opportunities for energy savings. These advanced meters collect and analyze data on energy consumption, providing utilities with valuable insights that can help them improve grid efficiency, reduce energy waste, and enhance customer service.
Specific Examples of Data Collection and Analysis
Smart meters collect a wide range of data on energy consumption, including:
- Real-time energy usage
- Historical consumption patterns
- Peak demand
- Voltage and current fluctuations
This data is analyzed to identify patterns and trends in energy usage. Utilities can use this information to:
- Identify homes and businesses that are using energy inefficiently
- Develop targeted energy efficiency programs
- Optimize grid operations to reduce energy waste
Role of Advanced Metering Infrastructure (AMI)
Smart meters are typically part of an advanced metering infrastructure (AMI) system. AMI systems include a network of communication devices that allow smart meters to transmit data to utilities in real time. This real-time data transmission enables utilities to:
- Monitor energy usage remotely
- Detect outages and restore power quickly
- Provide customers with access to their energy usage data
Potential for Grid Efficiency and Energy Waste Reduction
Smart meter technology has the potential to significantly improve grid efficiency and reduce energy waste. By providing utilities with real-time data on energy usage, smart meters can help them:
- Identify and reduce peak demand
- Optimize the dispatch of electricity from power plants
- Reduce line losses
These improvements can lead to significant energy savings and cost reductions for both utilities and consumers.
Solar and Renewable Energy Options in Wisconsin

Wisconsin residents have access to various solar and renewable energy options to reduce their carbon footprint and energy costs. These options include solar panels, wind turbines, and geothermal heat pumps.
Solar Panels
Solar panels convert sunlight into electricity, providing a clean and renewable source of energy. They can be installed on rooftops, ground-mounted, or integrated into building designs. Solar panels offer several benefits, including reduced energy bills, increased property value, and a decreased carbon footprint.
Wind Turbines
Wind turbines harness the power of wind to generate electricity. They are typically installed in open areas with consistent wind speeds. Wind turbines offer similar benefits to solar panels, such as reduced energy costs and environmental benefits. However, they may require more space and can be subject to noise concerns.
Geothermal Heat Pumps
Geothermal heat pumps utilize the earth’s constant temperature to heat and cool buildings. They extract heat from the ground in winter and release it into the building. In summer, they reverse the process, extracting heat from the building and releasing it into the ground.
Geothermal heat pumps offer high energy efficiency and can significantly reduce energy costs.
Energy Efficiency Rebates and Incentives

Energy efficiency rebates and incentives are financial rewards offered by utilities or government agencies to encourage consumers to adopt energy-efficient practices and technologies. These incentives can significantly reduce the cost of energy-efficient appliances, home improvements, and other energy-saving measures.
Rebates
Rebates are one-time payments provided to consumers who purchase and install energy-efficient appliances or make energy-saving home improvements. These rebates can range from a few dollars to hundreds of dollars, depending on the type of appliance or improvement.
Tax Credits
Tax credits are deductions from the amount of taxes owed to the government. These credits can be claimed on federal and state income taxes for the purchase and installation of energy-efficient appliances and home improvements. Tax credits are typically larger than rebates and can provide significant savings over the lifetime of the energy-efficient measure.
Low-Interest Loans
Low-interest loans are available to consumers who need financing to purchase and install energy-efficient appliances or make energy-saving home improvements. These loans typically have lower interest rates than traditional loans, making it more affordable to finance energy-efficient upgrades.
Other Incentives
In addition to rebates, tax credits, and low-interest loans, other incentives may be available to consumers who adopt energy-efficient practices. These incentives can include:
- Performance-based incentives: These incentives reward consumers for reducing their energy consumption or improving their energy efficiency.
- Energy audits: These audits provide consumers with a detailed assessment of their energy usage and identify opportunities for energy savings.
- Energy-efficient product labeling: These labels help consumers identify energy-efficient appliances and products.
Energy efficiency rebates and incentives can provide significant financial benefits to consumers who adopt energy-efficient practices and technologies. These incentives can help reduce the cost of energy-efficient appliances and home improvements, making it more affordable for consumers to save energy and reduce their energy bills.
Community Action Agencies

Community action agencies are non-profit organizations that provide a range of services to low-income households, including assistance with utility bills.
These agencies can help households apply for energy assistance programs, negotiate payment plans with utility companies, and provide weatherization services to reduce energy costs.
Services and Resources
- Energy assistance programs: These programs provide financial assistance to low-income households to help pay for their utility bills.
- Payment plans: Community action agencies can help households negotiate payment plans with utility companies that allow them to pay their bills over time.
- Weatherization services: These services can help reduce energy costs by making homes more energy-efficient.
Emergency Financial Assistance
Emergency financial assistance programs can provide temporary financial relief to help prevent utility shut-offs. These programs may be offered by government agencies, non-profit organizations, or utility companies themselves.
While the exact timing of utility shutoffs in Wisconsin is uncertain, it is important to ensure that your devices are prepared for potential power outages. In the event of a power outage, it is essential to have a backup plan in place to access essential information and services.
One way to do this is to use a disk utility program, such as the one found on Macs ( where do you find disk utility on a mac ). By creating a disk image backup of your important files, you can ensure that you have access to them even if your computer is damaged or lost.
This can provide peace of mind and help you to stay connected during a utility shutoff.
Eligibility Requirements and Application Procedures
Eligibility requirements for emergency financial assistance programs vary depending on the program. However, common requirements include:
- Proof of income
- Proof of expenses
- Proof of utility bill
To apply for emergency financial assistance, contact your local utility company or social service agency. You will need to provide documentation to verify your eligibility.
Contact Information for Local Utility Companies and Social Service Agencies
The following is a list of contact information for local utility companies and social service agencies that can provide emergency financial assistance:
| Utility Company | Phone Number | Website |
|---|---|---|
| We Energies | (800) 242-9137 | www.we-energies.com |
| Madison Gas and Electric | (608) 252-7222 | www.mge.com |
| Wisconsin Public Service | (800) 450-7260 | www.wisconsinpublicservice.com |
The following is a list of contact information for social service agencies that can provide emergency financial assistance:
| Social Service Agency | Phone Number | Website |
|---|---|---|
| United Way of Greater Milwaukee | (414) 277-5700 | www.unitedwaygmwc.org |
| Salvation Army of Milwaukee County | (414) 276-2550 | www.samilwaukee.org |
| Community Action Agency of Racine County | (262) 637-4483 | www.caaofracine.org |
Landlord-Tenant Responsibilities

In Wisconsin, landlords and tenants have specific responsibilities regarding utility payments and shut-offs. Landlords are generally responsible for providing and maintaining the utilities in the rental property, while tenants are responsible for paying the utility bills. However, there are some exceptions to these general rules.
Tenant Responsibilities, Can utilities be shut off right now in wisconsin
Tenants are responsible for paying the utility bills for the electricity, gas, water, and other utilities used in the rental property. If a tenant fails to pay their utility bills, the utility company may shut off the utilities to the property.
While the possibility of utility shut-offs in Wisconsin remains a concern, it is important to understand the underlying reasons behind such actions. One factor contributing to utility kickstart issues is the ongoing debate surrounding the effectiveness of the program. To gain a comprehensive understanding of this topic, refer to why is utility kickstart disabled for an in-depth analysis of the program’s current status and the challenges it faces.
By addressing these issues, we can work towards ensuring the continued availability of essential utility services for Wisconsin residents.
Tenants may also be responsible for paying for any repairs or maintenance to the utilities if the damage was caused by the tenant’s negligence or misuse.
Energy Assistance Programs for Seniors and Disabled Individuals

Energy assistance programs provide financial and other support to low-income households to help them pay for their energy bills. Many of these programs have specific provisions for seniors and disabled individuals, who are often more vulnerable to energy insecurity.
To be eligible for most energy assistance programs, applicants must meet certain income guidelines. They must also provide proof of their income, as well as proof of their identity and residency. Some programs may have additional eligibility requirements, such as being a U.S.
citizen or legal resident, or being a senior citizen or disabled individual.
Applying for Energy Assistance
To apply for energy assistance, applicants can contact their local community action agency or utility company. These organizations can provide information about the programs that are available and help applicants complete the application process.
The following tips can help seniors and disabled individuals apply for and access energy assistance programs:
- Gather all necessary documentation, such as proof of income, identity, and residency.
- Contact your local community action agency or utility company to learn about the programs that are available.
- Complete the application process carefully and provide all required information.
- Follow up with the agency or utility company to check on the status of your application.
- If you are denied assistance, ask for the reason and appeal the decision if necessary.
Essential FAQs
Can utilities be shut off during the winter in Wisconsin?
No, utilities cannot be shut off during the winter months in Wisconsin.
What are the exceptions to the winter shut-off moratorium?
Utilities can be shut off during the winter months if the customer has not paid their bill, if the customer is using the utility illegally, or if the utility is necessary for public safety.
What are some programs that can help low-income households avoid utility shut-offs?
There are a number of programs available to help low-income households avoid utility shut-offs, including the Wisconsin Home Energy Assistance Program (WHEAP) and the Low Income Home Energy Assistance Program (LIHEAP).


